Privacy Policy

Welcome to Azrah Spices. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and place orders through WhatsApp.

1. Information We Collect

When you contact us or place an order through WhatsApp, we may collect the following information:

• Name
• Phone Number
• Delivery Address
• Order Details
• Any information voluntarily shared by you through WhatsApp or our website contact forms

We do not collect sensitive payment information through the website.

2. How We Use Your Information

We use your information only for:

• Processing and confirming your orders
• Customer support and communication
• Delivery coordination
• Improving our services
• Sending order updates through WhatsApp or phone calls

3. WhatsApp Communication

Since orders are currently handled through WhatsApp, conversations and shared details may be stored within WhatsApp according to WhatsApp’s own privacy policies. By contacting us through WhatsApp, you agree to communicate through the platform.

4. Data Protection

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. Your information is used only for business and customer service purposes.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

Your information may only be shared with:

• Delivery partners (if required for order delivery)
• Legal authorities when required by law

6. Cookies and Website Usage

Our website may use basic cookies or analytics tools to improve user experience and website performance. These cookies do not collect sensitive personal information.

7. Third-Party Links

Our website may contain links to third-party platforms such as WhatsApp, Instagram, or social media pages. We are not responsible for the privacy practices of those platforms.

8. User Rights

You may request to:

• Update your personal information
• Delete your contact details from our records
• Stop receiving communications from us

For any privacy-related requests, please contact us directly.

9. Policy Updates

Azrah Qatar reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be updated on this page.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Azrah Dates & Nuts

WhatsApp Support: +974 7080 6767

Email Us